iConsult – The secure way to increase revenue and patient retention

Award Winning

iConsult has been recognised by prestigious aesthetic industry awards for excellence and innovation.

Trusted

iConsult has already helped over 500 aesthetic clinics globally to transform their businesses.

Backed by experts

iConsult is the only system endorsed by medico-legal lawyers, expert witnesses in patient consent and consultation and a leading aesthetic insurance firm

Intuitive

The iConsult ICA Tool (Interactive Consultation App integrates seamlessly with your current clinical practice – from front of house functions to treatment pathways.

The iConsult Patient pathway

1. Considerer Pathway

The process then returns to the beginning, where your client has gone full circle. You have engaged with them emotionally, created a compelling experience and solved their problem.

In a market place where brand preference is the prime model the next time you clients have the Desire, your business becomes the automatic choice – you have a client for life, an evangelist.

Your patient now returns to the consumer stage, and is looking for information on future treatments. They also want to share their experience with their peers and friends. iConsult’s improved patient experience and cross selling opportunities, better-managed expectations and consistent brand and clinic messages.
The iConsult Patient pathway

2. Pre Treatment

Your patient has decided to go ahead with a treatment, and is looking reassurance they will get good value for money. The process of turning that Consider into a paying client is multi faceted. Each step must be effective and add value for you to create a Compelling Patient Journey that will be remembered and recommended.

From the initial consultation, through to treatment planning and consent, iConsult will take you and your patient on this journey together, creating insane levels of trust, generating revenue whilst remaining ethical and compliant.

iConsult’s clear and concise treatment planning helps your patient to feel that they’ll get the care, expertise and results they’re paying for. It also gives you the opportunity to suggest further treatments that may benefit your patient.
The iConsult Patient pathway

3. Client Pathway in

A well designed Client Pathway is the key to building relationships - it adds value by streamlining your processes and improving your patient journey, and you can easily covert that added value into actual tangible revenue by maximising your client Average Transactional Value.

As the name suggests, it is the mean amount that your client spends during each transaction or visit.

Your ATV is one of the indicators of how successful you are at upselling, and iConsult helps you to maximise this.
The iConsult Patient pathway

4. Treatment

Your patient has had their treatment and is looking for reasons to become loyal to their service provider.

iConsult’s clear treatment planning, online patient notes and consistent brand and clinic messages helps your patient to feel that you are a highly professional, trustworthy service provider who cares – and as a result are more likely to return for further treatments.
The iConsult Patient pathway

5. Beyond the procedure room

The patient journey is not complete until what many consider to be the final transaction is complete – payment. iConsult however allows the user to schedule in follow steps prior to exit and also arrange for further consultation.

This ensures that the patient experience lasts well beyond the clinic and places you at the centre of your patients universe when they next come to considering a procedure.
The iConsult Patient pathway

1. Considerer Pathway

The process then returns to the beginning, where your client has gone full circle. You have engaged with them emotionally, created a compelling experience and solved their problem.

In a market place where brand preference is the prime model the next time you clients have the Desire, your business becomes the automatic choice – you have a client for life, an evangelist.

Your patient now returns to the consumer stage, and is looking for information on future treatments. They also want to share their experience with their peers and friends. iConsult’s improved patient experience and cross selling opportunities, better-managed expectations and consistent brand and clinic messages.

Flexible pricing plans

iConsult is available in four packages, each designed to suit the needs of every clinic business from start-ups to large chains.
Simply select the package which fits you and your business!

At a glance:

Silver Package: £1,500 Annual; £150 Monthly

Gold Package: £2,500 Annual; £250 Monthly

Platinum Package: £3,500 Annual; £350 Monthly

Ultimate Package: £4,500 Annual; £450 Monthly

£150/ month

Silver Single User License

Training by webinar
Access to the iConsult Facebook Community
Free 1 hour consult call after your first month
~~Assisted system setup~~
~~Additional 1 hour consultation call after your second month~~
~~Online training session on “Using iConsult Effectively”~~
~~1-hour consultation call every three months~~
~~Online training session on Maximising Sales using iConsult~~
~~Infrastructure Testing and Analysis~~
~~Implementation Support and roll out planning~~
~~Dedicated Account Manager~~

£250/ month

Gold Three User License

Training by webinar
Access to the iConsult Facebook Community
Free 1 hour consult call after your first month
Assisted system setup
Additional 1 hour consultation call after your second month
Online training session on “Using iConsult Effectively”
~~1-hour consultation call every three months~~
~~Online training session on Maximising Sales using iConsult~~
~~Infrastructure Testing and Analysis~~
~~Implementation Support and roll out planning~~
~~Dedicated Account Manager~~

£350/ month

Platinum Ten User License

Training by webinar
Access to the iConsult Facebook Community
Free 1 hour consult call after your first month
Assisted system setup
Additional 1 hour consultation call after your second month
Online training session on “Using iConsult Effectively”
1-hour consultation call every three months
Online training session on Maximising Sales using iConsult
~~Infrastructure Testing and Analysis~~
~~Implementation Support and roll out planning~~
~~Dedicated Account Manager~~

£450/ month

Ultimate Unlimited User License

Training by webinar
Access to the iConsult Facebook Community
Free 1 hour consult call after your first month
Assisted system setup
Additional 1 hour consultation call after your second month
Online training session on “Using iConsult Effectively”
1-hour consultation call every three months
Online training session on Maximising Sales using iConsult
Infrastructure Testing and Analysis
Implementation Support and roll out planning
Dedicated Account Manager

All iConsult user calls unless otherwise stated are for a period of 1 hour.

~~Red text with a strike through~~ denotes not available on this packages

Add ons and training

Additional User – £50PM
Account Manager – £100PM
Hands off Set up (We do it for You) £200
Assisted Set up (We do it with you) £100

Support

Skype Follow up Training (1 every 3 months)
Group Webinar (1 every 3 months)

Free iConsult demonstration

Click HERE to book your free iConsult demonstration or to speak to one of our team about your iConsult package.

iConsult was a natural solution, as it prompts clinic managers on what to ask for each new customer to ensure a consistent journey (and maximised value) which can be quickly accessed via the clinic iPads.
Read more testimonials here.

The iConsult Promise

We are so confident that your business will thrive with the iConsult experience that we offer the industry’s only 3-step guarantee system:

High Quality

We believe iConsult is second to none, but if for any reason you are not 100% satisfied with the product quality and function, you can contact us within 30 days for a full refund

Satisfaction

We aim to put you at the centre of our universe in terms of a comprehensive, responsive and flexible support service, but if you are not completely satisfied you can contact us within 30 days and we will either offer you more support or a refund

Business Results

iConsult helps you optimise and maximise each and every patient that walks through your door – however if within 3 months of using iConsult you don’t see a positive impact on your business (improved patient retention, increased spend per patient etc), we will give you a free 1:1 support session or two months’ subscription

iConsult is an invaluable consultation tool… It simplifies my record keeping and ticks all the boxes in terms of data protection, leaving me free to concentrate on my clinical work.
Nikki Zanna RGN - Halo Aesthetics, Milton Keynes
iConsult was a natural solution, as it prompts clinic managers on what to ask for each new customer to ensure a consistent journey (and maximised value) which can be quickly accessed via the clinic iPads.
VGMEDISPA - Clinic
iConsult is a key part of my business, I can’t imagine life without it. iConsult really keeps us at the top of our game!
Beatriz Molina - Medical Director of Medikas Clinics

WELCOME TO

Before iConsult

With iConsult

Award Winning

Trusted

Backed by experts

Intuitive

The iConsult Patient pathway

Flexible pricing plans

At a glance:

Silver

Gold

Platinum

Ultimate

Add ons and training

Support

The iConsult Promise

High Quality

Satisfaction

Business Results

RECENT POSTS

CONTACT US

WELCOME TO

Before iConsult

With iConsult

Award Winning

Trusted

Backed by experts

Intuitive

The iConsult Patient pathway

Flexible pricing plans

At a glance:

Silver

Gold

Platinum

Ultimate

Add ons and training

Support

The iConsult Promise

High Quality

Satisfaction

Business Results

RECENT POSTS

TAGS

CONTACT US