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iconsult-

Running your clinic the ‘iConsult way’

When you open your own clinic, it is exciting for so many reasons: You decide your ‘tone of voice’; You can choose your own brand, products, and treatment offering; You can develop an in-depth strategic plan to ensure ...
patient-journey

Customer Acquisition in Medical Aesthetics

The iConsult Consultation Process breaks the customer journey down into a number of key stages/processes; At the top level there are three key objectives that need to be considered, which are common across any business: Customer Acquisition Customer Activation Customer ...
stand out in business

How to Stand out by being Outstanding

Sunday was a strange day. I had been asked to present at Aesthetic Medicine Live on the topic of creating compelling customer experiences. I had the early afternoon slot, a topic I knew, and a deck I was pretty happy with, I was ...
iConsult webinar

iConsult launches the iConsult Webinar Series

iConsult Software today launched a series of six weekly webinars designed to help iConsult users maximise the value of the system. iConsult founder Richard Crawford-Small commented; \"Our research has shown that Aesthetic Practices put a huge focus on acquiring new business, ...
Closing Down...

iConsult will shut down on 17 August 2020.

Here are the steps you need to take in order to access your data.

1. Login to the iConsult Platform (www.iconsult.global) and print off/save as PDF all the records you will need to service your immediate needs running up to 17 August. The system will be shut down on this date, and we will make a backup of all data on the system at this time.

2. We have created a simple, secure portal which will enable you to download patient records in a spreadsheet format for you to store locally and/or import into another system.

The URL for this portal is https://downloads.iconsult-aesthetic.com

Look out for an email with your login details following the 17 August. You will have to reset your password before you gain access to the downloads.

Downloading the files will also allow you to meet the requirement to store patient records for the required period [https://www.bma.org.uk/advice-and-support/ethics/confidentiality-and-health-records/retention-of-health-records

3. We will hold the portal open until 1st September 2021, thereafter we will shut down the online access and keep a physical copy of the data backup.

4. This physical copy will be destroyed on 1st January 2021, if you need access to any files during this time it will incur a charge.

If you have any queries please email [email protected]

Regards

Richard