What Our Clients Say
Build stronger client relationships, take back control of your time with less effort from the award winning iConsult.
The power to not only transform the patient journey but to transform your business.
iConsult is a key part of my business, I can’t imagine life without it. I used to have thousands of pages of notes, just sat in filling cabinets taking up valuable space. It took a long time to search through the notes and find the right record for the patient. iConsult gives me a very simple way to review patient history, compare treatments, view the before and after images and add products used, which makes my a life a lot easier! One thing I LOVE about iConsult is that it provides me with a workflow to follow, that means every process is recorded and can’t be missed. From a compliance and patient safety point of view, this is great for them as they know that once this record has been completed, it cannot be amended, and for me and my team as well, it’s great because they can read my notes clearly! iConsult is a very effective consultation tool, as wesll as ensuring that my records are kept in a safe place and are readable. The Interactive Consultation Tool really enables me to share my knowledge with the patient and make sure that they fully understand outcome and what we are looking to achieve. Patients also love the ‘cool’ and modern process using iPhones and iPads – iConsult really keeps us at the top of our game.
iConsult has now been rolled out across all eight boutique clinics in the VGMEDISPA chain. VGMEDISPA were spending hours searching for manual records which sometimes lacked consistency in information capture. iConsult was the natural solution, as it prompts clinic managers on what to ask for each new customer to ensure a consistent journey (and maximised value) which can be quickly accessed via the clinic iPads. Clients have the difference – they have felt reassured that their medical records are being kept professionally and they have noticed improved efficiency upon repeat visits, with the ability to track progress via before and after pictures and receive emails with aftercare instructions. As the VGMEDISPA chain expands, iConsult is a resource that enables each clinic to view the clients record and makes it easier for the customer should they move around clinics. Holding that customer information is a necessity for the business and as iConsult continue to develop the system, VGMEDISPA are looking forward to enabling their customers to view their client record online along with their own before and after pictures. Julie Williams UK Sales Director at VGMEDISPA commented “We are pleased with the support we have received from iConsult and we have had fantastic feedback from our clients, so we are looking forward to working with them as our business and client base continues to increase”
I have used iConsult for four years: on a day to day basis it’s an invaluable consultation tool and meets all of my needs in terms of data capture, history taking, record keeping, imagery and consent. iConsult simplifies my record keeping and ticks all the boxes in terms of data protection, leaving me free to concentrate on my clinical work. Never have I been more appreciative of iConsult than when a client brought an insurance claim against my clinic: with just a few clicks on iConsult I was able to produce the client’s history, consultation notes, treatment consent, before and after images, treatment records and review notes. My insurance company were able to easily dismiss the allegations, as each interaction had been fully recorded and date/time stamped, including before and after images. What could have been a very stressful and time-consuming situation was made relatively easy to resolve thanks to the robustness and completeness of the iConsult records. Thank you iConsult!