iconsult Archives

By Ruth Zawoda / 28th March 2017
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iConsult Lite – The FREE Version of iConsult Software for Independent Practitioners

Support for practitioners just starting out Are you an independent practitioner, just starting out and trying to build your private practice? If so, you’ll understand just how difficult it can be to build your reputation and really get your business ...

By Ruth Zawoda / 7th March 2017
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Being Accountable In Your Practice – What Does It Mean?

Accountability in Aesthetics So what do we mean by ‘accountability’? Simply, to be accountable means taking responsibility for your actions. In aesthetics, it should also mean that you have confidence in your competence to perform a treatment; you are giving ...

By Ruth Zawoda / 13th February 2017
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The Importance of Safety in Aesthetics

Safety in Aesthetics Safety is one of our core values here at iConsult Software. Why? Well, aside from the fact that it is a fundamental requirement when any kind of service is provided, we also know how important safety is, ...

By Ruth Zawoda / 25th January 2017
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Integrity – “There Is No Right Way To Do The Wrong Thing”

The iConsult Core Values \"Integrity is doing the right thing. Even when no one is watching!\" At iConsult Software, we live by our core values and ensure that at least one of them is resonated in every piece of content that ...

By Ruth Zawoda / 24th January 2017
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Running your clinic the ‘iConsult way’

When you open your own clinic, it is exciting for so many reasons: You decide your ‘tone of voice’; You can choose your own brand, products, and treatment offering; You can develop an in-depth strategic plan to ensure ...

By Richard Crawford Small / 18th January 2017
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Customer Acquisition in Medical Aesthetics

The iConsult Consultation Process breaks the customer journey down into a number of key stages/processes; At the top level there are three key objectives that need to be considered, which are common across any business: Customer Acquisition Customer Activation Customer ...

By Richard Crawford Small / 18th January 2017
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How to Stand out by being Outstanding

Sunday was a strange day. I had been asked to present at Aesthetic Medicine Live on the topic of creating compelling customer experiences. I had the early afternoon slot, a topic I knew, and a deck I was pretty happy with, I was ...

By Richard Crawford Small / 17th January 2017
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iConsult launches the iConsult Webinar Series

iConsult Software today launched a series of six weekly webinars designed to help iConsult users maximise the value of the system. iConsult founder Richard Crawford-Small commented; \"Our research has shown that Aesthetic Practices put a huge focus on acquiring new business, ...

By Richard Crawford Small / 17th January 2017
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Richard Crawford-Small to Speak at PMU Conference 2017

Richard Crawford-Small will be talking and exhibiting iConsult at the UK PMU Conference 2017 at London Gatwick on 4th, 5th, 6th April. 1. What will you be speaking about at the UK 2017 PMU Conference and why is this event important to ...

By Ruth Zawoda / 13th January 2017
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Patient Experience – How much does it matter to you?

Your patient should be your universe When it comes to customer satisfaction, regardless of the industry or the products and services we provide, we must always put a client’s wants and needs first. The importance of this is even more ...

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