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Accountable

Being Accountable In Your Practice – What Does It Mean?

Accountability in Aesthetics So what do we mean by ‘accountability’? Simply, to be accountable means taking responsibility for your actions. In aesthetics, it should also mean that you have confidence in your competence to perform a treatment; you are giving ...
Safety

The Importance of Safety in Aesthetics

Safety in Aesthetics Safety is one of our core values here at iConsult Software. Why? Well, aside from the fact that it is a fundamental requirement when any kind of service is provided, we also know how important safety is, ...
iconsult-

Running your clinic the ‘iConsult way’

When you open your own clinic, it is exciting for so many reasons: You decide your ‘tone of voice’; You can choose your own brand, products, and treatment offering; You can develop an in-depth strategic plan to ensure ...
patient-journey

Customer Acquisition in Medical Aesthetics

The iConsult Consultation Process breaks the customer journey down into a number of key stages/processes; At the top level there are three key objectives that need to be considered, which are common across any business: Customer Acquisition Customer Activation Customer ...
stand out in business

How to Stand out by being Outstanding

Sunday was a strange day. I had been asked to present at Aesthetic Medicine Live on the topic of creating compelling customer experiences. I had the early afternoon slot, a topic I knew, and a deck I was pretty happy with, I was ...
iConsult webinar

iConsult launches the iConsult Webinar Series

iConsult Software today launched a series of six weekly webinars designed to help iConsult users maximise the value of the system. iConsult founder Richard Crawford-Small commented; \"Our research has shown that Aesthetic Practices put a huge focus on acquiring new business, ...